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    Please send us the images or videos in the most original version, not the version already edited or processed by you. This is very important to get the best results and to increase the acceptability during a forensic case. 

    Usually surveillance systems and DVRs save videos in a proprietary format (not standard AVIs or MPEGs). In that case you should upload us also the player program provided by the system producer, the one that you use to view the file.

    If you are need to submit multiple files, please put them in a single zip file and upload it.