Please send us the images or videos in the most original version, not the version
already edited or processed by you. This is very important to get the best results
and to increase the acceptability during a forensic case.
Usually surveillance systems and DVRs save videos in a proprietary format (not standard
AVIs or MPEGs). In that case you should also upload the player program provided
by the system producer, the one that you use to view the file.
If you need to submit multiple files, please put them in a single zip file
and upload it.